Emergency Power Customer Care
Pro Power Solutions is focused on providing unsurpassed industrial generator solutions as well as excellent customer service and support. Our dedicated team is ready to answer any questions or concerns you may have, just call 770-381-2424 or toll-free 877-ProPower (877-776-7693). We offer the following:
Engineering Design Assistance & Services:
- Power Design Pro load modeling software complete with true harmonic and transient analysis reports
- Project specific suggested specifications & installation drawings (.doc, .pdf & CAD formats)
- Professional Development Seminar Series: “Lunch & Learn” continuing education sessions accredited by the Milwaukee
School of Engineering with PDH’s & CEU’s - Design-Build and Value-Engineering Options: Natural Gas, Liquid Propane, Dual Fuel, Diesel, and Bi-fuel with Modular
- Power Systems (MPS) paralleling solutions
Generac's Power Design Pro Software:
- The most powerful electrical and mechanical design and sizing tool on the market
- a one stop solution center for the consulting engineer
- state of the art generator sizing and analysis, spec sheets, installation drawings, emission information and spec text library with full inclusive design notes
- Download Power Design Pro Now (installation requirements and instructions)
Remote Generator Monitoring & Diagnostics:
LAN or internet-based remote monitoring and control systems are available to keep you connected to your standby power systems. Alerts will notify you and Pro Power Solutions if service is needed.
Engineering Capabilities:
We offer complete design and installation services. Our experienced professionals will evaluate your power needs and recommend solutions tailored to your specifications.
Project Management:
We will work with you and your design and installation team to ensure a seamless application from product purchase to system commissioning.
Genset Leasing & Financing:
Once you've selected a standby power system, we'll work with you to arrange financing and leasing if desired.
Generator Parts & Service
With our extensive parts inventory and factory-authorized technicians, we warranty and service your entire power generator package. learn more about servicing your generator
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Power Design Pro Installation Requirements:
This application is installed on a per-user basis. The setup application will download and install the .NET Framework 2.0 if not already installed. Required Software: .NET Framework 2.0., Internet Explorer 6.0 or later Supported Operating Systems: Windows XP Service Pack 2, Windows 2000 Service Pack 3, Windows Server 2003, Windows Vista, Windows 7 Disk Space Requirements: 300 MB (x86), 630 MB(x64) disk space available System Memory: 512 MB Minimum Screen Resolution: 1024×768 (65k colors) (96 DPI)
Installation Instructions:
1. Download the application and run it 2. Follow the instructions on your screen until finished 3. Be sure to register your software to have access to all the benefits. The application will check for updates each time it runs. If an update is available, it will be downloaded and installed automatically the next time you run the application. You must connect to the Internet and allow the application to check for updates at least once every 30 days in order to continue using the software. For more information visit Generac.com